FAQ

 

 

01.What are the advantages of busways over cables?

Higher current-carrying capacity & cost efficiency: When the current exceeds 250A, busways offer lower cost per ampere than cables, with a maximum current-carrying capacity 1.5-2 times that of cables. Ideal for high-current scenarios like large industrial plants and substations.
Flexible expansion without power outage: Branch circuits can be added online via plug-in boxes, improving construction efficiency by 70% compared to cable piercing clamps.
Extended service life: Busways with aluminum alloy enclosures have a design life of over 30 years, 2-3 times that of ordinary cables, reducing long-term maintenance costs.

02.How to select between dense-type, air-type, cast-type, and fire-resistant busways?

Type

Core Features

Application Scenarios

Dense-type

High current-carrying capacity (temperature rise ≤70K), excellent heat dissipation

High-rise buildings, data centers, large factory power distribution

Air-type

Cost-effective, easy maintenance

Medium/small workshops, commercial lighting distribution systems

Cast-type

IP68 waterproof & explosion-proof

Basements, chemical workshops, humid environments

Fire-resistant

90-minute fire resistance (GB/T 19216)

Fire emergency power distribution, airport critical power systems

03.What are the application scenarios for copper and aluminum conductors?

Copper conductors: With conductivity ≥99.95%, excellent corrosion resistance, and high current-carrying capacity, suitable for high-rise buildings, data centers, and other long-term full-load scenarios with compact space.
Aluminum conductors: 30%-50% lower cost than copper, lighter weight (but larger volume), ideal for township workshops, temporary construction power, and non-long-term load scenarios with ample space.

04.Does the product include installation support?

A detailed Busway Installation Manual is provided, accompanied by free remote installation guidance from professional technical teams to ensure construction compliance and safety.

05.What certifications does the product hold?

International Certifications: CE (EU safety certification), CB (International Electrotechnical Commission certification)
Domestic Certifications: CQC (China Quality Certification), ISO 9001 (international quality management system)
Test Reports: Type test reports issued by nationally accredited laboratories

06.What is the product's environmental performance?

The insulating material uses halogen-free epoxy resin, fully compliant with RoHS directives. Copper/aluminum busbars have a 95% recycling rate, and the enclosure adopts low-VOC eco-friendly powder coating, adhering to green manufacturing principles.

07.What is the warranty policy and after-sales service?

Warranty Period: 2-year warranty from the date of acceptance for standard products Lifetime.
After-Sales Support: Sustained technical consultation and maintenance support beyond the warranty period to ensure long-term stable operation.

08.What is the minimum order quantity (MOQ) and sample policy?

MOQ: 5 meters for standard busway models.
Sample Service: 1-meter samples available (charged at 90% of retail price), with full refund applicable for subsequent formal orders meeting the minimum quantity.

09.What is the delivery lead time and expedited service?

Standard Lead Time: 15 working days for orders under 100 meters.
Expedited Service: Support urgent production for small-batch orders (under 100 meters) within 7 natural days.

10.What trade terms are supported?

Common trade terms: FOB Shanghai, CIF major Southeast Asian ports, EXW Zhenjiang factory. Terms can be negotiated and adjusted according to customer requirements.